Service Training Series
No | Topik | Jadwal Training April'2024 | Jadwal Training Mei'2024 |
1 | Customer Services Professional | 04-05 | 07-08 |
2 | Service Excellence | 22-23 | 16-17 |
3 | Service Excellent For The Front Linners | 05-06 | 27-28 |
4 | Service Excellence for All Staff | 17-18 | 20-21 |
5 | Customer Relationship Management (CRM) | 04-05 | 16-17 |
6 | Complaint Handling Management | 15-16 | 15-16 |
7 | Customer Satisfaction & Loyalty | 16-17 | 13-14 |
8 | Customer Life Time Value | 04-05 | 06-07 |
9 | Customer Loyalty Management | 04-05 | 07-08 |
10 | Service Excellent In The New Nomal | 24-25 | 28-29 |
11 | Customer Retention | 22-23 | 21-22 |