Training Vendor Management

Training Vendor Management adalah program pelatihan profesional yang dirancang untuk meningkatkan kemampuan peserta dalam melakukan sourcing, seleksi, evaluasi, pengelolaan, monitoring, penilaian kinerja, pembinaan, serta pengembangan vendor secara strategis, profesional, terukur, dan berkelanjutan.

Keberhasilan proses Procurement dan Purchasing sangat dipengaruhi oleh kemampuan perusahaan dalam mengelola hubungan dengan vendor atau supplier. Permasalahan administrasi, miskomunikasi, keterlambatan pengiriman, kualitas yang tidak sesuai, gagal serah, dispute, hingga konflik kepentingan dapat terjadi apabila proses Vendor Management tidak dikelola dengan sistem yang tepat.

Melalui Pelatihan Vendor Management, peserta akan mempelajari Strategic Sourcing, Vendor Categorization, Vendor Selection, Vendor Evaluation, Supplier Relationship Management, Vendor Performance Management, Vendor KPI, Vendor Audit, Vendor Development, Risk Management, serta teknik membangun kemitraan vendor yang memberikan manfaat bagi kedua belah pihak.

Mengapa Training Vendor Management Penting?

Vendor bukan hanya pihak yang menyediakan barang atau jasa, tetapi merupakan bagian penting dalam keberlangsungan Supply Chain perusahaan. Kinerja vendor dapat berdampak langsung terhadap kualitas, biaya, ketepatan pengiriman, kontinuitas operasi, pelayanan kepada pelanggan, serta kemampuan perusahaan mencapai target bisnis.

Training Vendor Management membantu Procurement, Purchasing, Supply Chain, General Affairs, Project Team, dan fungsi terkait membangun sistem pengelolaan vendor yang lebih objektif, akuntabel, terukur, serta berorientasi pada peningkatan kinerja jangka panjang.

Manfaat Training Vendor Management

• Melaksanakan proses sourcing dan Vendor Management secara strategis dan profesional.
• Memahami critical point dan key success factors dalam Vendor Management.
• Mengembangkan sistem dan prosedur Vendor Management yang terukur dan terencana.
• Membuat keputusan Vendor Management yang efektif, efisien, dan akuntabel.
• Meningkatkan kemampuan melakukan Vendor Selection.
• Meningkatkan kemampuan melakukan Vendor Evaluation.
• Mampu mengukur Vendor Performance secara objektif.
• Mampu menyusun Vendor KPI dan Vendor Scorecard.
• Meningkatkan kemampuan melakukan Vendor Audit.
• Meningkatkan kualitas Supplier Relationship Management.
• Mengidentifikasi risiko vendor dan menentukan tindakan mitigasi.
• Mengembangkan Vendor Development Program.
• Membangun kemitraan vendor yang berkelanjutan.

Materi Training Vendor Management

1. Fundamental Vendor Management

• Pengertian Vendor Management.
• Tujuan Vendor Management.
• Vendor Management dalam Procurement & Purchasing.
• Vendor Management dalam Supply Chain Management.
• Vendor versus Supplier.
• Vendor Management Life Cycle.
• Strategic Vendor Management.

2. Strategic Sourcing & Vendor Management

• Konsep Strategic Sourcing.
• Sourcing Strategy.
• Supply Market Analysis.
• Identifikasi kebutuhan vendor.
• Vendor Database.
• Vendor Mapping.
• Vendor Portfolio Management.

3. Vendor Categorization Berbasis Kraljic Matrix

• Konsep Kraljic Portfolio Matrix.
• Supply Risk.
• Profit Impact.
• Non-Critical Items.
• Leverage Items.
• Bottleneck Items.
• Strategic Items.
• Strategi pengelolaan vendor berdasarkan kategorisasi.

4. Vendor Selection

• Metode seleksi vendor.
• Vendor Prequalification.
• Vendor Qualification.
• Vendor Selection Criteria.
• Technical Evaluation.
• Commercial Evaluation.
• Quality Evaluation.
• Delivery Capability.
• Financial Capability.
• Vendor Selection Matrix.

5. Vendor Evaluation & Assessment

• Metode evaluasi calon vendor.
• Vendor Assessment.
• Vendor Evaluation Criteria.
• Quality Performance.
• Cost Performance.
• Delivery Performance.
• Service Performance.
• Technical Capability.
• Management Capability.
• Vendor Evaluation Matrix.

6. Vendor Due Diligence

• Legal Due Diligence.
• Financial Due Diligence.
• Operational Due Diligence.
• Technical Due Diligence.
• Compliance Assessment.
• Reputation Assessment.
• Conflict of Interest.
• Vendor Background Checking.

7. Supplier Relationship Management

• Konsep Supplier Relationship Management (SRM).
• Vendor Relationship Strategy.
• Relationship Mapping.
• Vendor Communication.
• Vendor Coordination.
• Building Vendor Partnership.
• Strategic Supplier Relationship.
• Long-Term Vendor Relationship.

8. Kemitraan dengan Vendor – Keiretsu

• Konsep kemitraan vendor.
• Konsep Keiretsu.
• Collaborative Relationship.
• Mutual Benefit.
• Long-Term Partnership.
• Information Sharing.
• Continuous Improvement bersama vendor.

9. Vendor Performance Management

• Konsep Vendor Performance Management.
• Vendor Performance Criteria.
• Vendor Performance Monitoring.
• Vendor Performance Review.
• Performance Gap.
• Vendor Performance Improvement.
• Performance Review Meeting.

10. Vendor KPI & Vendor Scorecard

• Key Performance Indicator Vendor.
• Quality KPI.
• Cost KPI.
• Delivery KPI.
• Service KPI.
• Responsiveness KPI.
• Compliance KPI.
• Vendor Scorecard.
• Vendor Rating.
• Vendor Performance Ranking.

11. Monitoring & Evaluasi Mutu Vendor

• Vendor Quality Management.
• Incoming Quality.
• Product & Service Quality.
• Non-Conformance.
• Vendor Complaint.
• Corrective Action.
• Preventive Action.
• Vendor Quality Improvement.

12. Vendor Inspection, Audit & Certification

• Vendor Inspection.
• Vendor Audit Planning.
• Vendor Audit Checklist.
• On-Site Vendor Audit.
• Audit Finding.
• Corrective Action Request.
• Follow-Up Audit.
• Vendor Certification.

13. Vendor Risk Management

• Vendor Risk Identification.
• Supply Risk.
• Quality Risk.
• Delivery Risk.
• Financial Risk.
• Compliance Risk.
• Operational Risk.
• Single Vendor Risk.
• Vendor Risk Assessment.
• Vendor Risk Mitigation.

14. Vendor Contract & Service Level

• Vendor Contract Management.
• Scope of Work.
• Service Level Agreement (SLA).
• Vendor Deliverables.
• Performance Standard.
• Penalty & Incentive.
• Contract Compliance.
• Vendor Contract Review.

15. Vendor Problem & Dispute Management

• Vendor Problem Identification.
• Delivery Problem.
• Quality Problem.
• Communication Problem.
• Contractual Problem.
• Vendor Dispute.
• Root Cause Analysis.
• Corrective Action.
• Vendor Problem Resolution.

16. Vendor Development

• Vendor Development Concept.
• Identifikasi Performance Gap.
• Vendor Improvement Priority.
• Vendor Coaching.
• Technical Development.
• Quality Improvement.
• Delivery Improvement.
• Cost Improvement.
• Vendor Development Program.

17. Vendor Performance Review

• Periodic Vendor Review.
• Vendor Performance Meeting.
• Vendor Performance Report.
• Vendor Score Analysis.
• Performance Trend.
• Improvement Monitoring.
• Vendor Recognition.
• Vendor Warning & Corrective Action.

18. Vendor Management Governance

• Vendor Management Policy.
• Vendor Management Procedure.
• Authorization & Approval.
• Segregation of Duties.
• Vendor Documentation.
• Conflict of Interest Control.
• Vendor Compliance.
• Vendor Management Internal Control.

19. Vendor Management Performance Measurement

• Vendor Management KPI.
• Supplier Performance Dashboard.
• Vendor Delivery Performance.
• Vendor Quality Performance.
• Vendor Cost Performance.
• Vendor Responsiveness.
• Supplier Reliability.
• Continuous Vendor Performance Monitoring.

20. Case Study & Action Plan

• Vendor Categorization Case Study.
• Kraljic Matrix Exercise.
• Vendor Selection Exercise.
• Vendor Evaluation Exercise.
• Vendor KPI & Scorecard Workshop.
• Vendor Performance Analysis.
• Vendor Risk Assessment.
• Vendor Problem Solving.
• Vendor Development Case Study.
• Penyusunan Vendor Management Improvement Action Plan.

Target Peserta Training Vendor Management

Training Vendor Management direkomendasikan bagi profesional yang terlibat dalam proses Procurement, Purchasing, Supply Chain, Sourcing, Tender, Contract, maupun pengelolaan vendor, antara lain:

• Buyer.
• Procurement Manager & Staff.
• Purchasing Manager & Staff.
• Procurement / Purchasing Administration.
• Vendor Management.
• Vendor Development.
• Strategic Sourcing.
• Komite Tender.
• Pejabat Pengadaan / Pembelian.
• Supply Chain Management.
• Logistics.
• Planner / Estimator.
• Project Team.
• General Affairs.
• Corporate Legal.
• Finance.
• Compliance Unit.
• Internal Auditor.
• Manager, Supervisor, dan Staff yang terkait dengan Procurement / Purchasing / PBJ dan pengelolaan vendor.

Team Trainer Johnson Indonesia

• Johnson Alvonco, Ph.D.
• Deni Danasenjaya, SE, MM
• SUTOMO ASNGADI, SS, MM, CPPP, CPCM, CLSCP, MPM

Jadwal Training Vendor Management 2026

• 14–15 Oktober 2026
• 18–19 November 2026
• 08–09 Desember 2026

Jadwal Training Vendor Management 2027

• 14–15 Januari 2027
• 18–19 Februari 2027
• 12–13 Maret 2027
• 14–15 April 2027
• 20–21 Mei 2027
• 11–12 Juni 2027
• 08–09 Juli 2027
• 19–20 Agustus 2027
• 14–15 September 2027

Jam Pelaksanaan Training

• Online Training: 2 hari, pukul 09.00–16.00 WIB.
• Offline Training: 2 hari, pukul 09.00–16.00 WIB.

Lokasi Training

Alternatif lokasi Public Training Jakarta antara lain Hotel Ciputra Jakarta, Ibis Group, Hotel Oria Jakarta, Holiday Inn Jakarta Wahid Hasyim, atau lokasi lainnya yang akan dikonfirmasikan kepada peserta.

Metode Training

• Offline Training di Hotel / Johnson Training Center.
• Online Training melalui Zoom Meeting.
• Interactive Presentation.
• Discussion.
• Vendor Management Case Study.
• Vendor Evaluation Exercise.
• Vendor KPI Workshop.
• Vendor Risk Assessment.
• Vendor Development Workshop.
• Action Plan.

Investasi Training Vendor Management

Offline Training Jakarta

Rp5.950.000/orang

• Durasi training 2 hari.
• Minimal mengirimkan 3 peserta.
• Pasti Running di Hotel.
• Seminar Kit.
• Certificate.
• Lunch.
• Snack.
• Souvenir.

Offline Training Luar Kota Jakarta

• Rp12.000.000/orang – PASTI RUNNING.
• Rp8.500.000/orang – pengiriman 1–5 peserta.
• Rp8.000.000/orang – pengiriman di atas 5 peserta.

Termasuk Seminar Kit, Certificate, Lunch, Snack, dan Souvenir.

Private Onsite Training – Johnson Training Center

• Rp8.000.000/orang / 2 hari – PASTI RUNNING.
• Rp5.950.000/orang / 1 hari – PASTI RUNNING.

Lokasi: Training Center Johnson Indonesia.

Termasuk Seminar Kit, Certificate, Lunch, Snack, dan Souvenir.

Online Training

Rp5.500.000/orang

• Durasi 2 hari.
• Pukul 09.00–16.00 WIB.
• Pelaksanaan melalui Online Training.

Daftar Perusahaan yang Telah Mengikuti Training

Nama perusahaan client khusus program Vendor Management tidak tercantum pada bagian materi dan jadwal sumber yang terverifikasi. Oleh karena itu, nama perusahaan tidak ditambahkan agar informasi tetap akurat.

Training Terkait Vendor Management, Supplier & Procurement

Untuk meningkatkan kompetensi dalam bidang Vendor Management, Supplier Management, Procurement, Purchasing, Sourcing, dan Contract Management, peserta juga dapat mengikuti program training terkait:

• Training Vendor Selection & Evaluation
• Training Supplier Management
• Training Supplier Evaluation
• Training Supplier Development
• Training Purchasing & Procurement Management
• Training Procurement For Non Procurement
• Training Procurement Contract Management
• Training Project Procurement & Tender Management
• Training Purchasing & Outsourcing Management
• Training Electronic Procurement

In House Training Vendor Management

Johnson Indonesia menyediakan In House Training Vendor Management yang dapat disesuaikan dengan kebijakan Procurement, karakteristik vendor, kategori barang dan jasa, sistem evaluasi vendor, KPI, kontrak, risiko, serta permasalahan vendor aktual perusahaan.

Materi dapat dikembangkan berdasarkan kebutuhan perusahaan mulai dari Strategic Sourcing, Vendor Categorization, Kraljic Matrix, Vendor Selection, Vendor Evaluation, Vendor KPI, Vendor Scorecard, Vendor Audit, Supplier Relationship Management, Vendor Risk Management, hingga Vendor Development.

Program dapat menggunakan data dan kasus aktual perusahaan sehingga peserta dapat melakukan klasifikasi vendor, menyusun kriteria seleksi dan evaluasi, menentukan KPI, melakukan Vendor Risk Assessment, serta mengevaluasi Performance Gap vendor.

Peserta selanjutnya dapat menyusun Vendor Management Improvement Action Plan yang lebih aplikatif dan dapat digunakan untuk meningkatkan kualitas pengelolaan vendor perusahaan.

Training Vendor Management Johnson Indonesia

Training Vendor Management Johnson Indonesia membantu Procurement, Purchasing, Supply Chain, Vendor Management, General Affairs, Project Team, Legal, Finance, Compliance, dan Internal Audit meningkatkan kompetensi dalam melakukan seleksi, evaluasi, monitoring, audit, penilaian kinerja, pengendalian risiko, dan pengembangan vendor.

Program tersedia melalui Public Training, Online Training, Private Training, maupun In House Training sesuai kebutuhan perusahaan.

Johnson Indonesia – Training Provider Since 2002

Hubungi Johnson Indonesia untuk mendapatkan informasi jadwal, proposal, Public Training, Online Training, Private Training, maupun In House Training Vendor Management.