Service Training Series
No | Topik | Jadwal Training Maret'2024 | Jadwal Training April'2024 |
1 | Customer Services Professional | 06-07 | 04-05 |
2 | Service Excellence | 19-20 | 22-23 |
3 | Service Excellent For The Front Linners | 21-22 | 05-06 |
4 | Service Excellence for All Staff | 13-14 | 17-18 |
5 | Customer Relationship Management (CRM) | 14-15 | 04-05 |
6 | Complaint Handling Management | 29 Feb - 01 Maret | 15-16 |
7 | Customer Satisfaction & Loyalty | 04-05 | 16-17 |
8 | Customer Life Time Value | 25-26 | 04-05 |
9 | Customer Loyalty Management | 27-28 | 04-05 |
10 | Service Excellent In The New Nomal | 28-29 | 24-25 |
11 | Customer Retention | 27-28 | 22-23 |