Service Training Series
No | Topik | Jadwal Training Mei'2025 | Jadwal Training Juni'2025 |
1 | Customer Services Professional | 27-28 | 30 Juni - 01 Juli |
2 | Service Excellence | 27-28 | 24-25 |
3 | Service Excellent For The Front Linners | 15-16 | 16-17 |
4 | Service Excellence for All Staff | 26-27 | 30 Juni - 01 Juli |
5 | Customer Relationship Management (CRM) | 26-27 | 30 Juni - 01 Juli |
6 | Complaint Handling Management | 13-14 | 12-13 |
7 | Customer Satisfaction & Loyalty | 14-15 | 12-13 |
8 | Customer Life Time Value | 14-15 | 16-17 |
9 | Customer Loyalty Management | 15-16 | 16-17 |
10 | Service Excellent In The New Nomal | 26-27 | 16-17 |
11 | Customer Retention | 21-22 | 25-26 |